Quote Desks ("we", "our", "us") is committed to protecting the privacy and security of its users.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use
the Quote Desks – Smart Travel CRM & Itinerary Management Platform.
- Information We Collect
- Personal Information
- Name, email address, phone number
- Company name and business details
- Login credentials (securely encrypted)
- Client & Travel Data
- Customer names and contact details
- Travel preferences, itineraries, and booking details
- Passport and visa documents uploaded by users
- Payment & Financial Information
- Transaction details (we do not store full card details)
- Invoices, refunds, and payment history
- Technical Information
- IP address, browser type, and device details
- Usage logs, access time, and activity history
- How We Use Information
We use collected information to:
- Provide and operate the Quote Desks platform
- Manage enquiries, quotations, itineraries, and bookings
- Enable communication via Email, WhatsApp, SMS, and system notifications
- Improve platform performance, security, and user experience
- Generate analytics, reports, and AI-driven business insights
- Comply with legal and regulatory requirements
- Data Security
We implement strong safeguards, including:
- Role-based access control for staff and sub-users
- Encrypted storage for sensitive documents
- Secure servers and payment gateway integrations
- Regular monitoring to prevent unauthorized access
While we follow industry best practices, no system is 100%
secure. Users are responsible for keeping their login credentials confidential.
- Data Sharing & Disclosure
We do not sell user data. Information may be shared only with:
- Authorized internal users within your organization
- Integrated third-party services (payment gateways, messaging providers, travel APIs)
strictly for platform functionality
- Legal authorities if required by law
- Data Retention
User and client data is retained as long as the account is
active or as required for legal, accounting, and operational purposes. Upon account
termination, data may be deleted or anonymized in accordance with applicable laws.
- User Rights
Users have the right to:
- Access and update their information
- Request correction or deletion of data
- Control staff access permissions within their organization
Requests can be made through the platform or official
support channels.
- Cookies & Tracking
Quote Desks uses cookies and similar technologies to
enhance system performance and user experience. Users can manage cookie preferences via
their browser settings.
- Policy Updates
We may update this Privacy Policy from time to time.
Continued use of the platform after updates constitutes acceptance of the revised policy
